Health Outcomes Group

How patient-centered are you?

• • How much time do you spend listening to patients?
• • Do you tell patients the full range of treatment options?
• • Do you tell patients the costs of the treatment options?
• • How do you let patients participate in
     making decisions about their treatment?
• • How do you address unmet patient needs?
• • Do you measure and analyze patient outcomes?

• What is your mechanism to follow-up with
   patients after they leave your healthcare setting?

• • Do you have simple metrics to evaluate your
     progress on becoming more patient centered?
• • What are you doing to reward patient centeredness?
• • What are you doing to engage individuals who
     are NOT patients and who want help to remain healthy?